Cookie Policy

1. What are cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website operators. Cookies do not contain executable code and cannot access other files on your device.

This policy explains what cookies we use on the Insight Flows website, why we use them, and how you can control them. It should be read alongside our Privacy Policy.

2. How we use cookies

We use cookies to make this website function correctly, to remember your cookie consent preferences, and, where you have given consent, to understand how visitors use the site. We do not use cookies to serve targeted advertising or to build profiles of individual visitors for commercial purposes.

3. Categories of cookies we use

Necessary cookies

These cookies are essential for the website to function. They cannot be disabled. They include:

• insight_cookie_consent – Stores your cookie consent preferences so we do not ask you again on every visit. Duration: 365 days. Set by: Insight Flows.

Analytics cookies

These cookies help us understand how visitors interact with the website, which pages are visited most, and where visitors come from. This information helps us improve the website. These cookies are only set if you give your consent. Where used, they may include cookies from analytics services such as Google Analytics. Duration and provider details are dependent on the specific service used.

Preference cookies

These cookies allow the website to remember choices you make, such as your language preference, to provide a more personalised experience. They are only set if you give your consent.

Marketing cookies

These cookies may be used to display content relevant to your interests. We do not use marketing cookies to share your data with third parties for advertising purposes. They are only set if you give your consent.

4. Third-party cookies

This website embeds a Google Maps iframe on the contact page. Google may set cookies when you interact with the map. These are subject to Google's own privacy and cookie policies, which can be found at policies.google.com. We do not control these cookies and they are only loaded when you view the contact page.

5. How to manage your cookie preferences

When you first visit this website, a cookie consent banner appears. You can choose to accept all cookies, reject all non-essential cookies, or customise your preferences by category. Your choice is stored in a cookie on your device and respected on future visits.

You can change your preferences at any time by clearing your browser cookies and revisiting the site, which will cause the consent banner to appear again. You can also manage cookies directly through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking necessary cookies will affect the functioning of the website.

Browser-specific instructions for managing cookies can typically be found in the browser's Help menu or at the browser developer's support pages.

6. Cookie consent under Croatian and EU law

Under the EU ePrivacy Directive as implemented in Croatian law, and under the General Data Protection Regulation (GDPR), we are required to obtain your consent before placing non-essential cookies on your device. We obtain this consent through the cookie banner displayed on your first visit. Consent is freely given, specific, informed, and unambiguous. You may withdraw consent at any time as described above.

7. Changes to this policy

We may update this Cookie Policy from time to time. The date at the top of this page indicates when the policy was last updated. We encourage you to review this page periodically to stay informed about how we use cookies.

8. Contact

If you have any questions about this Cookie Policy, please contact us at info@insight-flows.com or by post at Hondlova 2/9, 10000 Zagreb, Croatia.